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Conference Program



Help Us Shape the Future with ROI of EngagementTM!
Imagine a future where companies can credibly measure results of incentives, meetings, events, rewards, recognition and loyalty programs. Imagine a future where trusted ROI methodology allows leadership to forecast and accurately measure ROI. Imagine leadership armed with information to defend programs, justify future expenses and fuel continuous improvement that is evidence based.

Help us shape the future with our ROI of Engagement initiative as we build the business case for The Motivation Show.

We All Play a Part!
In 2009 The Motivation Show is excited to announce that it will be measuring ROI for attendees and we all have a part! We need your feedback in order to evaluate success, measure ROI and assure that The Motivation Show continues to get better and better.

Join Us...
Join us as we shape the future of The Motivation Show and the engagement industry! Simply complete the evaluations that will be sent to you and if selected to participate in the ROI random sample group, commit to the orientation and follow up. Together we can make an impact and demonstrate how results measurement can help companies deploy and redeploy engagement programs with confidence!

Here’s How We are Measuring Results…

Onsite Session Evaluation of the Engineering Engagement Conference
The project begins with real-time onsite evaluation of the Engineering Engagement Conference sessions. At the end of each day, a PDA-enabled survey will be sent to all conference attendees where they will be asked to provide insight into the sessions.

This information will be used to improve the conference for 2010 and a summary of the session will be provided to speakers for their benefit. The evaluation is short and will take approximately two minutes for each session attended. Completing the evaluation assures entry into the drawing for an award.

Post Show Evaluation of Reaction, Satisfaction and Learning
Shortly after the show, all attendees will be asked to evaluate the overall experience at The Motivation Show. The evaluation should take approximately 15 minutes and participation assures entry into the drawing for awards.

Final Evaluation of Application, Business Impact and ROI
Members of a randomly selected sample group will be asked to report on their ability to leverage takeaways from the show to create value in the workplace. This evaluation requires participation in a 30 minute orientation held during the show and the investment of one to two hours in early January. All participants at this level will receive an award as thanks for the commitment of time and effort.

Why Measure Motivation Show ROI?
In today’s environment, attendees want to know what tangible benefits are gained as a result of attending The Motivation Show. We’ll ask participants to evaluate the show and in so doing, demonstrate the ROI. Armed with this information, we can improve the show and help attendees justify the investment to attend in the future. The Motivation Show not only embraces the importance of measuring results but has stepped out to lead the way by example.

About ROI of Engagement™
The mission of ROI of Engagement™ is to help build the business case for engagement and in so doing, help businesses grow more profitably. Services include workshops, certification courses, webinars, keynote speaking, consulting and ROI evaluation. The initiative is led by Catalyst Performance Group, Inc. in partnership with The ROI Institute, The Motivation Show and other partners to be announced in the near future.

The initiative utilizes ROI Methodology™ developed by The ROI Institute. Founded in 1992 by Drs. Jack and Patti Phillips, The ROI Institute has developed and refined a worldwide accepted method of measuring ROI. The system includes isolation techniques and strict guiding principles, all in an effort to create results measurement that is credible with C-Level executives. ROI Methodology™ is used to conduct literally thousands of studies each year in more than 50 countries. The partnership with Catalyst meets the specialized needs of engagement initiatives and helps companies confidently deploy programs knowing that they have credible ways to forecast and measure ROI.

About Catalyst Performance Group, Inc Catalyst Performance Group is a People Performance Management Company that helps clients achieve greater success by engaging their people with the intelligent design, expert fulfillment, and credible results measurement of incentives, meetings, events, rewards, recognition, loyalty programs and integrated marketing. Catalyst is the exclusive partner with The ROI Institute for engagement programs.

For ROI of Engagement developments visit the ROI of Engagement blog at http://bit.ly/sIqHI and follow ROI of Engagement tweets at http://bit.ly/aMtUl . For more information contact info@catalystperformancegroup.com.


AUTHORS SERIES

Join your peers in a spirited discussion of best practices with some of the business world’s top-selling authors!



TEE22
ROI3: Making the Recognition Numbers Sing
Roy Saunderson, CRP, President & Founder, Recognition Management Institute – author, “Giving the Real Recognition™ Way”


TEE32
Think Recognition’s Too Expensive? Learn to Build a Program with Real ROI
Cindy Ventrice, Employee Loyalty Specialist, Management Consultant, Professional Speaker – author, ”Make Their Day! Employee Recognition that Works”


WEE22
Accelerate Strategic Initiatives with Online Recognition Tools: Case Study with Wolters Kluwer
Louise Anderson, President, Anderson Performance Improvement Company – author, “Cream of the Corp.”


TCL12
Ten for 2010: Loyalty & Engagement Trends
Robert Passikoff, Ph.D., Founder and President, Brand Keys, Inc. – co-author, “The Certainty Principle: How to Guarantee Brand Profits in the Consumer Engagement Marketplace”


TCL21
Leveraging Emotions to Leverage Loyalty
Amy Shea, Executive Vice President, Brand Keys, Inc. – co-author, “The Certainty Principle: How to Guarantee Brand Profits in the Consumer Engagement Marketplace”



WCL12
Get Clued In to Experience Management: How to Keep Customers Coming Back Again & Again
Lou Carbone, Founding Leader of the Business Experience Movement, Professional Speaker – author, “Clued In – How to Keep Customers Coming Back Again and Again”


WCL13
Doggone Loyalty: A Fun & Effective Means to Create Your Action Plan for a Loyal Following
Paul Osbourn, Founder, Loyalty Nation – author, “Doggone Loyalty: Building a Loyal Following”


WCL21
Win the Battle for Customers’ Hearts & Minds: Case Study with Zions Bancorporation
Gary K. Rhoads, Ph.D., Allegiance Engagement Expert & Co-Founder and Claire Howells, Vice President, Engagement & HR Communications, Zions Bancorporation – contributors, “Engagement: Winning the Battle for Customer Hearts and Minds”



WCL22
Innovative Programs that Drive Customer Relationships, Retention & Sales Growth: Case Study with LexisNexis
Sean Geehan, CEO & Founder, Geehan Group – author, “The C-Level’s Guide to Transforming Your B2B Organization” (Coming Fall 2009)


WCL32
Create the Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service
Donna Cutting, President & CEO, Donna Cutting Presents, Inc. – author, “The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service”


TMS12
Selling Smart in Tough Times by Understanding the Four Personality Types
Daniel Abramson, CTS, President, Staffdynamics – author, “Secrets of Hiring Top Talent”




TLK01 - Tuesday Keynote Luncheon
Power of 2: How the Make the Most of Your Partnerships at Work and in Life
Rodd Wagner, Principal, Gallup – co-author, “Power of 2: How to Make the Most of Your Partnerships at Work and in Life”


WLK02 - Wednesday Keynote Luncheon
The Compelling Economics of Enterprise Engagement
Don Peppers, Co-Founder, Peppers & Rogers Group – co-author, “Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism”


WLM02 - Wednesday MPI-CAC Luncheon
Plant Your Feet Firmly in Mid-Air: Thrive During Fast Change
Dr. Janet Lapp, licensed clinical psychologist, award-winning speaker – author, “Plant Your Feet Firmly in Mid-Air: Guidance Through Turbulent Change”




WMK01 - Wednesday Morning Keynote
Finding the Right Combination: How the Most Effective Companies Unlock Reward Effectiveness
Tom McMullen, Vice President, Head of Reward Services for North America, Hay Group – co-author, “The Manager's Guide to Rewards: What You Need to Know to Get the Best for -- and from -- Your Employees”